Safety & Limitations

Know what AI support can and cannot offer. Seek professional or emergency help directly when you need it.

Need urgent help?

If you or someone else is in immediate danger in Malaysia, call 999 or go to the nearest emergency department. Do not wait for a response from this platform.

For emotional support, contact Befrienders Kuala Lumpur at 03-7627 2929. You can also reach out to someone you trust. A support helpline is not a replacement for emergency services.

You are speaking with AI

AI responses can be incorrect or incomplete. Do not use them as medical advice or to change treatment prescribed by a professional.

Not an emergency service

Do not rely on TheraVerse to detect danger, monitor your safety, notify anyone or arrange a referral. Seek help directly.

Understand your information

Read the privacy information before using the platform. Ask our team if anything is unclear.

Frequently Asked Questions

Can TheraVerse replace professional care?

No. TheraVerse is an AI tool, not a human professional. It is not a substitute for medical advice, diagnosis, treatment or emergency help. Contact a qualified professional directly when you need care.

What should I do in an emergency?

Do not wait for a response from TheraVerse. If you or someone else is in immediate danger in Malaysia, call 999 or go to the nearest emergency department. Contact someone you trust who can help you seek support.

Will TheraVerse detect an emergency or call for help?

Do not rely on this platform to detect an emergency, monitor your safety, alert contacts or arrange help. Seek help directly from emergency services or a qualified professional.

Where can I read about privacy?

Read our Privacy Policy and Terms of Service before using the platform. Contact our team if you have questions about how your information is handled.